My discount code doesn't work

Discount Codes are entered during the Cart or Checkout phase.

If your discount code doesn't work, it may be due to one of the following reasons:

  • Discount Codes cannot be used during Sale Periods. This is for all Sales and is due to an inability to provide more than one discount per order. A discount includes any sitewide sales we are currently having.
  • You may have already used your Discount Code
  • Your discount code may have expired
  • You may have incorrectly entered your Discount Code. Codes are case sensitive
  • Majority of Discount Codes are unique and attached to your account. Please ensure you are using the correct email during checkout and logging in to your account.

Failing the above, please get in contact with our Customer Service Team. They are here to help. Please note that during peak periods (i.e. Holidays, Sale Periods, etc) there may be a delay in replying to your query.